Each order is handmade to your specifications. For most designs — including a pair of wedding bands placed as one order — production typically takes 4–6 weeks, depending on the complexity of the piece.

Yes — we handcraft each piece to order, and you can personalize details such as metal, finish, stones, setting style and width.

Please note: customized or made-to-order pieces are created specially for you and are final sale — returns or exchanges aren’t possible. We confirm all specifications in writing before production to ensure everything is perfect.

Yes, engraving is available on most designs for an additional fee. We’ll confirm the layout and font before we proceed and provide a quote. Please note that engraved pieces are final sale.

Yes, we offer worldwide insured delivery with tracking. Your jewelry will be safely packed and shipped with care.

We sometimes accept rush orders. Contact us before purchasing to check if early delivery is possible.

Each piece arrives in a signature À la vie à l’amour box, ready for gifting and safe storage.

Avoid contact with harsh chemicals, perfumes, and water. Gently clean your jewelry with a soft cloth and store it in its box.

We offer resizing options for most designs. Please contact us within 14 days of receiving your ring

Yes — we offer professional repairs and stone-replacement services. If an issue is found to be a manufacturing fault (for example, a stone loosens due to a setting issue), we’ll repair or replace the affected part at no charge.

Repairs due to wear and tear, impact, misuse, exposure to chemicals, or intentional damage aren’t covered, but we’re happy to assist with a paid repair after assessment. If a stone has been lost or damaged due to external impact, replacement stones and labor will be quoted accordingly.